Senior Field Sales

Senior Field Sales

 

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

 

DHL Global Forwarding has an opening for Senior Field Sales in Cameroon. In this role, you will develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies.

Join us in connecting people and improving lives!            

 

In this Senior Field Sales position

• You will administer field sales plans and processes, including providing input for sales forecasting, budgeting, and related sales activities.
• You will deliver sales objectives and drive revenue growth for a defined geographic region, product line, or market segment.
• You will secure new business opportunities and build on existing core business through repeat orders.
• You will respond to customer inquiries, resolve problems, and promote and sell products and services.
• You will identify and contact prospective customers and build strong relationships to generate future sales and repeat business.
• You will assess and understand customer requirements, including the type and size of their needs, and recommend suitable products, services, or alternative solutions.
• You will develop and deliver sales bids, presentations, proposals, and conduct product demonstrations for customers.
• You will follow up on prospects, negotiate terms of sale, and close business by connecting customer needs with DHL solutions.
• You will introduce products and promotions to customers and deploy marketing campaigns as appropriate.
• You will build rapport and trust with customers by staying informed about their business, industry, and market trends.
• You will coordinate with internal teams, including Sales, Marketing, Operations, and Service Management, to enhance sales performance and customer retention.
• You will support customer retention by maintaining regular contact, ensuring service satisfaction, providing valuable information, and introducing additional services.
• You will identify and address problems that may not be clearly defined within your area of authority and adapt work methods accordingly.
• You will influence and convince external stakeholders, including skeptical customers and institutions, to accept proposals where decision-making processes and standards are defined and mandatory.

 

Now, here’s what we need from you.

 

• Skills: New Business Development, Account Management, Selling, Cross-Selling, Persuasion, Customer Value Proposition, Value Added Services, Product Lines, Product Demonstration, Sales Proposals, Contract Negotiation, CRM, Customer Acquisition, Entrepreneurship, Salesforce, Budgets, Sales Forecasting, Sales Targets, Drivers License, DHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation.
• Education Level: Bachelor’s Degree or equivalent experience/qualification.
• Experience Level: more than 4 years.

 

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development.
• Competitive salary.

 

Why join DHL Global Forwarding?

 

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

 

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026.

 

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

 

• Thelargest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

 

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

 

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.