Website WILLIS TOWERS WATSON (WTS)
Medical Assistant
Description
The Role
As a Medical Assistant, you will play a key role in the care of insured individuals and the coordination of healthcare services. You will be the primary point of contact for insured individuals and providers, ensuring quality of service and compliance with internal procedures.
Main tasks:
- To assist policyholders and service providers by providing them with useful advice and information.
- Receive and track health claims files, from registration to transmission for medical expertise.
- Coordinate the issuance of care vouchers according to the recommendations of the medical advisors.
- Monitor problems related to healthcare reception and report sensitive cases (fraud, overconsumption).
- Participating in innovation and development of the health service.
Qualifications
The requirements
- Education: Bachelor’s degree or equivalent qualification in the field of health, insurance or management.
- Essential skills:
- Knowledge of health and insurance management procedures.
- Proficiency in computer tools and management systems.
- Excellent interpersonal skills and a strong sense of customer service.
- Expertise and knowledge of health partners in the city of Yaoundé.
- Experience: Prior experience in health insurance or relationship management with healthcare partners
Why join us?
At WTW, we value expertise, teamwork, and innovation. You will thrive in a stimulating environment with opportunities for professional development and a culture focused on quality service.
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To apply for this job please visit careers.wtwco.com.