YOUR ROLE
The HR Professional will serve as a strategic bridge between CEVA Logistics’ global human Practices and the unique operational landscape of Ivory Coast and Burkina Faso.
This Role is essential for ensuring compliance with local labor laws, effectively managing talent acquisition and development, preparing payroll, managing compensation and benefits matters and fostering an inclusive and dynamic work environment
Other tasks may be assigned
WHAT ARE YOU GOING TO DO?
Supports the recruitment and staffing functions and provides core customer service and administrative support to managers and employees with general human resources, benefits, employment, and payroll questions
- Prepare internal advertising of all available approved positions.
- Collate all CVs and prepare for presentation to HR Manager and Interview panel.
- Coordinated appointments for interviews with applicants and Interview panel.
- Coordinated the booking and preparation of interview room.
- Create a shortlist as advised by the HR Manager.
- Coordinated appointments for interviews with shortlisted candidates and Interview panel.
- Prepare external advertising of all approved positions.
- Follow the same process as for internal positions.
- Coordinated credit and reference checks on successful candidates.
- Prepare a dummy payslip – HR Manager Approval required.
- Prepare a Letter of offer to the successful candidate for the HR Manager to approve.
- Once accepted, prepare a Letter of Appointment the HR Manager to approve
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2. New Employee administration
- Notification email to new employee re documents to be submitted on 1st day of employment.
- Collate starter pack with the latest information and documents.
- Starter pack to be given to new employee on 1st day of employment.
- Ensure that all the necessary documents are submitted to add employee to the payroll system.
- Welcome and introduction to Management and all staff.
- The introduction email will be circulated.
- Schedule new employees for the next Induction program.
- Ensure that a Personnel file is created for all new employees.
- Check that all audit-required documentation is available in the Personnel file.
- Request new user access on the Gethelp portal and ensure that all logistics in regard to CAPEX are in place for a new employee.
3. Performance Management Process
- Increases are granted annually on the 1st of April of each year. The completion of a Performance evaluation is
Compulsory before a salary increase will be granted.
- Email reminders must be sent to all Managers/Department Heads for all due Performance evaluations at the end of the year.
- Ensure that all the necessary Performance evaluation documentation are completed for submission to the HR Manager
- Schedule re-evaluations in cases where employees did not perform according to job requirements.
- Prepare increase letters, HR Manager to check letters before distribution.
- Ensure that all documentation and processes for Interim promotions are completed, e.g. Addendums, changes on systems, etc.
4. Industrial Relations & Grievance Procedures
- Prepare all related documentation (Letter of warnings, Grievance letters, etc.) as requested by the HR Manager.
- Assist with the preparation for all disciplinary hearings.
- Act as HR Representative during disciplinary hearings in the absence of the HR Manager.
- Ensure that minutes of disciplinary hearings are correctly done.
- Preparation of documents for CCMA cases.
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5. Organizational Capabilities, Diversity & Inclusion, Recognition Program, Salary Surveys
- Assist the HR Manager with the data gathering, preparation and reporting on any of the above processes.
- Coordinate and ensure quarterly submissions of nominations for the Global Recognition program.
- Responsible for the Long Service Award Recognition program.
6. Exit process (Resignations/Terminations)
- Ensure that the required resignation letter has been received from the Manager/Head of the Department.
- Prepare the Acceptance of resignation letter (once approved by the Group MD) and email to Manager/Head of Department for signature by employee.
- Notify Discovery Medical Aid provider immediately of planned resignation to remove employee from CEVA’s billing statement.
- Supply/assist the employee with the Provident Fund withdrawal notification forms for completion.
- Forward withdrawal notifications to the funds, follow up, and notify the employee once payment has been made.
- Ensure that an exit interview is done on the last working day of the month, and handle all arrangements with particular employees in this regard.
- Ensure that a Leaver Checklist has been completed and all actions have been done on the list.
- Prepare a quarterly Exit Interview feedback report to Management.
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7. Compensation and Benefit administration
- Ensure that all the necessary documentation is completed and submitted to Discovery & GAP Cover Policies i.t.o. new employees and leavers.
- Submit any changes as requested by the members to Discovery & CEVA’s dedicated Medical aid consultants.
- Ensure that annual changes to medical aid plan options have been submitted to Discovery by the given deadline.
- Ensure that the Nomination of Beneficiary forms are forwarded to Liberty Life.
- Process and submit all Death & Disability claims as and when required.
8. Leave Administration
- Coordinate that all necessary leave forms are received from employees and Management/Heads of Departments.
- Ensure that all leave applications comply with BCEA, Staff Handbook & HPCSA requirements.
- Ensure that available leave balances are adhered to at all times.
- Check that all leaves are captured correctly on the payroll system.
- Manage all queries in regards to leave from employees and Management/Heads of Departments.
- Supply Management/Heads of Departments with leave reports as required.
9. Other HR Administrative processes
- Organise the company employee communication, employee welfare, wellness (e.g. screening tests annually) and other employee services.
- Ensure the correctness of employee files and all day-to-day efficient operations of the HR Office.
- Updating the HR Folder on the P-drive with all the latest HR documentation and forms.
- Update and maintain the company organograms with all new employees, leavers and changes.
- Assist with information when requested for the completion of BEE audits, Employment Equity and Skills Development compliance.
- Handle employee, management and 3rd party enquiries related to HR processes with a high degree of customer service and confidentiality. Ensure that the information provided is 100% accurate at all times. If necessary, refer to HR & Payroll Manager.
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10. Payroll Administration
- Communicate payroll input closing date to all staff and remind weekly.
- Collate and prepare all payroll input documentation:
- Co-ordinate and check Leave applications and data on payroll
- Personal details changes (Changes in address details, surnames, marital status, etc.)
- Coordinated and checked the correctness of Overtime sheets
- Petrol Card statements
- Fuel Allowances
- Co-ordinate School Fees schedule (BBBEE social development)
- New employee details
- Terminated employee details
- Maternity leave employees (Do provision calculations and update changes, and ensure that correct payments are made to 3rd parties)
- Changes/additions to Medical Aid
- Changes/additions to Provident Fund & Unapproved Risk
- Garnishees
- Loans & Advances
- AA88’s
- Any other data input (Long service awards, Referral Incentives, etc.)
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11. MYHR
- Responsible for capturing and updating of all MYHR data i.t.o data changes, new employees, terminations, bulk changes, etc.
- Run reports every month from C-people to ensure data correctness.
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12. Payroll Processing
- Fully responsible for ensuring that all payroll input is sent to the Payroll consultants for the applicable month.
- Basic checking of payroll input data is captured against the check reports available.
- Load all information for the electronic payslip (Infoslip) distribution.
- Ensure that all payslips to all non-infoslip employees are printed and distributed using recording lists to confirm receipt of payslips.
- Always ensure that the necessary back-ups are made during the payroll processing process.
13. Payroll Month-end reporting
- Ensure that all statutory and month-end reports are completed and submitted to the HR Manager for checking. Forward to Finance and other parties.
- Responsible for all reconciliations of 3rd party payments and handle all related queries and auditing process.
14. Other payroll duties
- Responsible for all letters related to payroll administration e.g. Loan/Advance letters, ad-hoc salary deductions, etc.
- Accept Garnishee orders as delivered by the Sheriff of the Court after employment with CEVA has been confirmed.
- Obtain regular outstanding balances from attorneys on Garnishee orders to ensure full balance is recovered
where applicable. Provide Payment statements to Attorneys.
- Handle employee, management and 3rd party enquiries related to the Payroll processes with a high degree of customer service and confidentiality. Ensure that the information provided is 100% accurate at all times. If necessary, refer to HR Manager.
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15. Staff Management
- Manage and lead the Receptionist and HR Intern by empowering, mentoring and developing each team
member to their full capacity and capabilities.
- Ensure that all their required duties are managed and adhered to.
- Ensure that staff is managed in terms of performance standards and that disciplinary process is implemented
when necessary.
- Identify training needs to improve the knowledge and growth of staff.
- Manage annual Leave, sick leave, study leave, and family responsibility leave and ensure that the necessary leave application is received from the staff member and that the HR & Payroll department receives the same, ensuring that there is no shortfall in performing their required duties.
- Maintain staff morale and team spirit within the HR & Payroll department.
17. Assist the HR Manager with research in order to develop, revise and improve Policies, Procedures & Processes.
18. Always ensure that all functions are compliant to statutory and legislative requirements locally and globally.
19. Assist in the general operation of the office and ensure that all Internal control & LEAN procedures are strictly adhered to at
all times.
20. Other tasks may be assigned |
WHAT ARE WE LOOKING FOR?
Education & Qualifications:
Bachelor’s Degree in human resources, business administration or related functional area
Specialist Knowledge & Skills:
General knowledge of shared services
Talent Acquisition and Development Skills
Compensation& Benefits administration
Good knowledge of Local Law Rules
Fluent in French
Professional English
Interpersonal & Communication Skills:
Very good communication and Ability to work under pressure and maintain deadlines
- Integrity
- Punctuality
- Rigor, method and organization
- Honest
- Interpersonal skills
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world, then please do get in touch to find your next role.
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